Return & Exchange Policy
At Sarabande Accessory, we take immense pride in the craftsmanship and uniqueness of our pieces. However, we understand that there might be instances where you are not entirely satisfied with your purchase. To accommodate these situations, we have established a 7-Day Return and Exchange Policy, valid from the date you receive your jewelry piece.
Our jewelry pieces are not manufactured on a large-scale assembly line; each one is crafted by skilled artisans, who invest their time, effort, and creativity into every single creation. As such, handmade jewelry inherently carries slight variations and unique characteristics that set each piece apart from the rest. These slight imperfections, far from being flaws, are proof of the authenticity and individuality of your piece, making it truly one-of-a-kind.
The minor differences from piece to piece are a testament to the artisanal nature of our process, adding to the personal and distinct touch of our designs.
However, you have 7 calendar days to return an item from the date you received it. To qualify for a return or exchange, your item must be in the same condition that you received it, unworn and unused, and it must also be in the original packaging. A receipt or proof of purchase is required to initiate the return or exchange process. The return or exchange shipping fee will be covered by us once the request is processed.
Please be aware that due to the uniqueness and personal nature of our handmade jewelry, there are a few exceptions to our return policy. Customized pieces, for example, cannot be returned or exchanged, as they are made specifically for you. These non-returnable items would be clearly marked as such in the product description.
At Sarabande Accessory, we celebrate creativity and individual expression by offering a stunning collection of handmade jewelry from all around the world.
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Where we start
Our Story
Our story began with two girls who were tired of struggling to find quality hair accessories. We spent a lot of time and money buying and shipping accessories from other countries, only to receive low-quality products that didn't match the fraudulent images on online shops.↳
We decided to do something about it. We stand in solidarity with those who reject the homogenization of industrial manufacturing and instead champion the creativity and innovation that comes from individual expression.
![](http://sarabandeaccessory.com/cdn/shop/files/jeweler-files-ring.jpg?v=1688786559&width=1500)
Our drive is rooted in
Supporting Independent Designers
Sarabande Accessory supports independent designers and artists from all around the world. We believe that everyone deserves a platform to showcase their talent, which is why our collection features unique pieces that you won't find anywhere else.
![](http://sarabandeaccessory.com/cdn/shop/files/holding-hands.jpg?v=1688786642&width=1500)
We want to create
A Collection That Inspires
From earrings to necklaces, bracelets to rings, our collection is carefully curated to inspire you. Each piece tells a story and has its own unique character. Whether you're looking for something bold and statement-making or delicate and understated, we have something for everyone.
![](http://sarabandeaccessory.com/cdn/shop/files/makeup-and-jewelry.jpg?v=1688786765&width=1500)
we will provide
Browse & Sell With Ease
Browsing our collection is easy, thanks to our user-friendly website. And if you're an independent designer looking for a platform to sell your handmade jewelry, we make it easy for you too! Join Sarabande Accessory today and let us help you reach a wider audience.
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Fully Made by Hand
Each piece is made by designers with unique ideas and love.
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Perfect Quality
Handmade means we hand pick all the materials, make sure they are safe and flawless.
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Free Shipping Over $99
Ttrustful and fast shipping service to make sure everything arrives safely.